OST provides managed IT services and IT support for manufacturers across Rhode Island — keeping the office, the shop floor, and the systems in between running so production never waits on technology.
IT Built for the Shop Floor and the Office
A manufacturer's technology runs in two worlds at once — the front-office systems that handle quoting, orders, and accounting, and the production systems on the floor. Downtime in either one costs money. We support both, with technology designed for the way a manufacturing business actually operates.
Managed IT Services for Manufacturers
Our flat-rate managed IT plans cover what a manufacturer depends on:
- Help desk support for office and floor staff
- 24/7 monitoring and proactive maintenance
- Network and Wi-Fi coverage across the facility
- Support for ERP, MRP, and production software
- Microsoft 365, email, and cloud management
- Data backup and disaster recovery
Keeping Production Running
When a network drops or a system goes down on the floor, the line slows down with it. We focus on uptime — reliable connectivity across the whole facility, proactive maintenance that catches problems early, and fast response when something does break, so your people and your equipment keep moving.
Securing Your Business and Your Data
Manufacturers hold designs, customer information, contracts, and pricing that all need protecting. We secure your business with managed threat detection, email security, multi-factor authentication, and tested backups — and if your customers or contracts come with security requirements, we can help you put the right controls in place and document them.
Why Rhode Island Manufacturers Choose OST
OST has supported Rhode Island businesses since 2010 and holds a 5.0 client rating. You get a single, accountable IT partner — flat-rate pricing, responsive support, and technology that keeps production moving.
