OST provides flat-rate managed IT services for small businesses and non-profits across Rhode Island. We act as your outsourced IT department — handling support, security, and day-to-day technology so you can focus on running your business.
IT Support Without the Cost of an IT Department
Most small businesses do not need full-time technical staff — but they do need technology that works. Our managed IT services give you a complete IT team for a predictable monthly fee: a help desk to call when something breaks, monitoring that catches problems early, and proactive maintenance that keeps issues from happening in the first place. We support businesses in Newport, Providence, Warwick, Cranston, and across Rhode Island.
What Our Managed IT Plans Include
Every plan is built around a flat monthly rate, so your IT costs stay predictable and your support is unlimited:
- Help desk support for your team, remote and onsite
- 24/7 monitoring and proactive maintenance
- Managed cybersecurity and threat protection
- Microsoft 365, email, and cloud management
- Data backup and disaster recovery
- Network, Wi-Fi, server, and workstation management
- IT planning and budgeting aligned to your goals
Security Built Into Every Plan
Security is not a separate product we upsell — it is part of every managed IT plan. We protect your business with managed threat detection, endpoint protection, email security, multi-factor authentication, and tested backups, so a single incident does not put your operations or your data at risk.
Predictable Pricing, One Accountable IT Partner
With OST you get a single partner accountable for all of it — no finger-pointing between vendors, no surprise invoices. Our flat-rate model keeps your monthly cost the same whether it is a quiet month or a busy one, and support is always unlimited.
Why Rhode Island Businesses Choose OST
OST has supported Rhode Island businesses since 2010 and holds a 5.0 client rating. You get responsive support, senior-level expertise, and a long-term technology partner that understands small business — not a call center reading from a script.
