OST is a managed IT services provider headquartered at 513 Broadway in Newport, RI, serving Newport-area small businesses and nonprofits since 2010. We hold a 5.0-star Google rating across 28 reviews, answer our help desk 24/7, and resolve most support issues remotely within minutes — with a local team that can be on site in Newport quickly when hands-on work is needed. Managed IT plans are flat-rate and include monitoring, cybersecurity, Microsoft 365 management, and backup.
OST at a Glance
- Headquarters: 513 Broadway, Newport, RI 02840
- Serving Rhode Island since: 2010
- Google rating: 5.0★ (28 reviews)
- Support: 24/7 help desk; most issues resolved remotely in minutes
- Pricing model: flat monthly rate per plan
- Phone: 401-773-7766
Local IT Support, Based Right Here in Newport
Being based in Newport means we are not a remote vendor — we are your neighbors. When an issue needs hands on a machine, we can get to your office fast. Most day-to-day support is handled remotely so problems are solved in minutes, but for the times that call for an on-site visit, a local team makes all the difference. We have supported Newport-area organizations since 2010 and understand the mix of seasonal demand, tourism-driven business, and year-round professional services that shape the local economy.
What's Included in Managed IT Services
Our managed IT services cover everything your business needs to keep technology running, all for one predictable flat monthly rate:
- Help desk and end-user support for your team
- 24/7 monitoring of servers, workstations, and networks
- Cybersecurity protection, including managed threat detection and response
- Microsoft 365 and cloud management
- Data backup and disaster recovery
- Network and Wi-Fi management
- Strategic IT planning and budgeting guidance
Flat-rate pricing means your IT costs stay predictable month to month, with no surprise invoices when something breaks.
Cybersecurity for Newport Businesses
Security is built into every plan, not sold as an afterthought. We help protect your business from ransomware, phishing, and data loss with layered defenses — endpoint protection, email security, monitoring, and user awareness. If your organization has insurance, contractual, or industry data-protection requirements, we can help you put the right safeguards in place and document them.
Industries We Serve in Newport
We support a wide range of Newport organizations, including law firms, accounting and CPA firms, nonprofits, construction companies, hospitality and tourism businesses, and professional service firms. Whatever your industry, we tailor your technology and security to the way you actually work.
Why Newport Businesses Choose OST
Local, established, and trusted — OST has earned a 5.0 rating from Newport-area clients who value responsive service and straight answers. We pair enterprise-grade tools with small-business attention, so you get the technology of a much larger company without the overhead.
Frequently Asked Questions
Who provides managed IT services in Newport, RI?
OST is a Newport-based managed IT services provider located at 513 Broadway, supporting local small businesses and nonprofits since 2010 with flat-rate managed IT, cybersecurity, and 24/7 help desk support.
How much do managed IT services cost in Newport?
Most Rhode Island small businesses invest a flat monthly rate based on headcount and complexity. See our guide, "What Should Managed IT Cost for a Small RI Business?", or use our online estimator for a fast quote.
Does OST provide on-site IT support in Newport?
Yes. Most issues are resolved remotely within minutes, and because our office is on Broadway in Newport, we can be on site quickly when a problem needs hands on hardware.
What industries does OST support in Newport?
Law firms, accounting and CPA firms, nonprofits, construction companies, property management, hospitality, and professional services — with plans tailored to each industry's software and compliance needs.
Is cybersecurity included in OST's managed IT plans?
Yes. Every plan includes layered security — endpoint protection, email security, managed threat detection, and continuous monitoring — rather than selling security as an add-on.
