OST is a managed IT services provider headquartered on Broadway in Newport. We help local businesses and nonprofits run on technology that simply works — backed by a responsive team that can be on site quickly when you need us. Instead of waiting on hold with a national help desk, you get IT support from people who know Newport and know your business.

Local IT Support, Based Right Here in Newport

Being based in Newport means we are not a remote vendor — we are your neighbors. When an issue needs hands on a machine, we can get to your office fast. Most day-to-day support is handled remotely so problems are solved in minutes, but for the times that call for an on-site visit, a local team makes all the difference. We have supported Newport-area organizations since 2010 and understand the mix of seasonal demand, tourism-driven business, and year-round professional services that shape the local economy.

What's Included in Managed IT Services

Our managed IT services cover everything your business needs to keep technology running, all for one predictable flat monthly rate:

  • Help desk and end-user support for your team
  • 24/7 monitoring of servers, workstations, and networks
  • Cybersecurity protection, including managed threat detection and response
  • Microsoft 365 and cloud management
  • Data backup and disaster recovery
  • Network and Wi-Fi management
  • Strategic IT planning and budgeting guidance

Flat-rate pricing means your IT costs stay predictable month to month, with no surprise invoices when something breaks.

Cybersecurity for Newport Businesses

Security is built into every plan, not sold as an afterthought. We help protect your business from ransomware, phishing, and data loss with layered defenses — endpoint protection, email security, monitoring, and user awareness. If your organization has insurance, contractual, or industry data-protection requirements, we can help you put the right safeguards in place and document them.

Industries We Serve in Newport

We support a wide range of Newport organizations, including law firms, accounting and CPA firms, nonprofits, construction companies, hospitality and tourism businesses, and professional service firms. Whatever your industry, we tailor your technology and security to the way you actually work.

Why Newport Businesses Choose OST

Local, established, and trusted — OST has earned a 5.0 rating from Newport-area clients who value responsive service and straight answers. We pair enterprise-grade tools with small-business attention, so you get the technology of a much larger company without the overhead.

"They're incredibly easy to work with. Everything is dealt with within 24 hours."

Executive Director Newport Classical

Ready to see what better IT support looks like? Call 401-773-7766 or use our online estimator to get a fast, no-pressure quote for your Newport business.