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Local IT Company vs. National Provider: What Actually Matters

The choice isn't really local versus national. It's whether anyone at that company owns the outcome when your business has a problem. That's the question worth asking, and it's the one most sales conversations skip. …

Cyber Insurance: What It Actually Covers (and Doesn't)

Most owners buy a cyber insurance policy expecting it to make a breach disappear. It won't. A policy is a financial safety net that helps cover certain losses and gives you fast access to the …

What "24/7 Monitoring" Actually Means

Nearly every IT provider’s sales sheet says “24/7 monitoring.” It sounds like someone is watching your systems around the clock. Usually, that’s not what you’re buying. Here’s the honest version: in most cases, “24/7 monitoring” …

What Should Managed IT Cost for a Small RI Business?

The honest answer is that managed IT should cost roughly what it takes to properly support your people, secure your environment, manage your devices, back up your data, and keep the business running. That sounds …

When “Our IT Guy Handles Everything” Stops Working

Plenty of Rhode Island businesses run their whole technology operation on one person. Sometimes it’s an employee who is good with computers, sometimes it’s a solo contractor who has been around for years. For a …

Your Backup Exists. Could You Actually Recover?

Most business owners I talk to believe they're protected because someone, somewhere, set up a backup. The job runs. The dashboard says “successful.” The bill gets paid. So the box is checked and nobody thinks …

Signs It's Time to Switch IT Providers

Most businesses switch IT providers for the wrong reason, and they stay too long with the wrong one for a worse reason. The wrong reason to leave is a single bad day. A server goes …

Why Phishing Still Works — And What Actually Stops It

Phishing is the oldest trick in the book, and your people have probably sat through training on it more than once. So why does it still land? Because phishing doesn't attack your technology first. It …

What Should a Small Business Budget for IT Each Year?

There is no perfect formula for an IT budget, and anyone who hands you one is skipping the part that matters. The useful question is not “what percentage of revenue should I spend?” It is …

The Off-Season Is When Accounting Firms Should Fix Their IT

Tax season is over. For most accounting firms in Rhode Island, that means a few weeks to catch your breath before the next cycle of deadlines builds back up. It also means something more useful: …

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